Table of Contents:
• Photos • General Information • Fleet • Reviews (7)

Aegeon Pelagos, established in 2010 in Crete, operates as a subsidiary company of Anek Lines. The company's vessels play a vital role in connecting various destinations in the southern Aegean Sea. These routes link Crete, including Chania and Heraklion, to a diverse range of islands, spanning the Cyclades (such as Mykonos, Santorini, Paros, Naxos, and more), the Dodecanese (including Rhodes, Kos, and others), and the Eastern Aegean islands.

The fleet of Aegeon Pelagos is characterized by contemporary vessels that prioritize high-standard facilities, ensuring a comfortable and enjoyable travel experience for passengers. This strategic network of routes contributes to the accessibility and connectivity of the islands within the southern Aegean, fostering tourism and facilitating transportation for both locals and visitors alike.

Offices
Policies

Aegeon Pelagos Central Office

Karamanli Ave, 70

Post Code: 73100

E-mail: customerservice@anek.gr

Website: http://www.anek.gr

View on map

ATHENS, PIRAEUS

ANEK PIRAEUS CENTRAL AGENCY

Piraeus, 24 Akti Kondili Str., Greece

Post Code: 18545

Phone: 0030 210 4197510

Fax: 0030 210 4114101

ANEK PIRAEUS PORT KIOSK

Piraeus, Inside Gate E3 of Piraeus port, Greece

Phone: 0030 210 4197510

Fax: 0030 210 4114101

ATHENS, LAVRIO

VASILIS PATSAVOURAS

Lavrio, New Port 19, Greece

Post Code: 19500

Phone: 0030 2292069380

Fax: 0030 2292060320

AMORGOS, AEGIALI

NAFTILOS-EL. VEKRIS

Amorgos, Port of Aegiali, Greece

Post Code: 84008

Phone: 0030 22850 73032

Fax: 0030 22850 73231

AMORGOS, KATAPOLA

THEOLOGITOU ZOI

Katapola, Katapola, Amorgos , Greece

Post Code: 84008

Phone: 0030 22850 71256

Fax: 0030 22850 74119

ANAFI

ANAFI TRAVEL - ROUSSOU TRAVEL

Anafi, Anafi port, Greece

Post Code: 84009

Phone: 0030 22860 61408

Fax: 0030 22860 61300

ANDROS

ANNA STYLIANOU-PORTO ANDROS

Andros, Gavrio, Greece

Post Code: 84500

Phone: 0030 22820 71542

Fax: 0030 22820 29277

CHALKI

CHALKI TOURS

Chalki, Chalki, Greece

Post Code: 85110

Phone: 0030 22460 45281

Fax: 0030 22460 45219

CHIOS, PORT

TRIAINA SHIPPING AGENCIES

Chios, 10 Neorion Str., Greece

Post Code: 82100

Phone: 0030 22710 29292

Fax: 0030 22710 22810

CORFU

MANCAN TRAVEL

Corfu, 6, Ethn. Antistaseos Str., New Port, Greece

Post Code: 49100

Phone: 0030 26610 24503-4

Fax: 0030 26610 36935

CRETE, CHANIA

ANEK CHANIA CENTRAL AGENCY

Chania, Sof. Venizelos square, Greece

Post Code: 73134

Phone: 0030 28210 27500

Fax: 0030 28210 27505

ANEK SOUDA AGENCY

Souda-Chania, Ethnarchou Venizelou 55, Souda, Greece

Post Code: 73134

Phone: 0030 28210 80050

Fax: 0030 28210 80051

CRETE, HERAKLION

ANEK HERAKLION CENTRAL AGENCY

Heraklio, 11 Dimokratias Ave., Greece

Post Code: 71306

Phone: 0030 281022 2481-2

Fax: 0030 2810 346379

ANEK HERAKLION PORT KIOSK

Heraklio, Inside the Passengers Hall on Heraklion port, Greece

Post Code: 71306

Phone: 0030 281022 2481-2

Fax: 0030 2810 346379

CRETE, SITIA

SITIAN HOLIDAYS

Sitia, 83 V. Kornarou Str., Greece

Post Code: 72300

Phone: 0030 28430 28555

Fax: 0030 28430 22492

SITIAN HOLIDAYS - Port Kiosk

Sitia, On the port of Sitia, Greece

Post Code: 72300

Phone: 0030 28430 28555

Fax: 0030 28430 22492

DONOUSSA

SIGALAS TRAVEL

Donoussa, Port of Donoussa, Greece

Post Code: 84300

Phone: 0030 22850 51570

Fax: 0030 22850 51607

FOLEGANDROS

DIAPLOUS TRAVEL

Folegandros, Punta Square, Folegandros, Greece

Post Code: 84011

Phone: 0030 22860 41158

Fax: 0030 22860 41159

IGOUMENITSA

ANEK IGOUMENITSA PORT KIOSK

Igoumenitsa, Inside the New Terminal Station on Igoumenitsa port, Greece

Phone: 0030 26650 25934

Fax: 0030 26650 28705

IKARIA, EVDILOS

ROUSTAS TRAVEL

Ikaria, Evdilos Ikaria, Greece

Post Code: 83300

Phone: 0030 22750 22441

Fax: 0030 22750 32923

IOS

ACTEON TRAVEL

Ios, Port of Ios, Greece

Post Code: 84001

Phone: 0030 22860 91343

Fax: 0030 22860 91088

IRAKLIA

GAVALAS EVANGELOS

Iraklia, Port of Iraklia, Greece

Post Code: 84300

Phone: 0030 22850 71539

Fax: 0030 22850 71561

KALYMNOS

KOUREMETI SOFIA

Kalymnos, Papamihail Sqr, Agios Nikolaos, Greece

Post Code: 85200

Phone: 0030 22430 23700

Fax: 0030 22430 28651

KARPATHOS, DIAFANI

ORFANOS TRAVEL

Karpathos, Diafani, Greece

Post Code: 85700

Phone: 0030 22450 51410

Fax: 0030 22450 51316

KARPATHOS, PORT

POSSI TRAVEL - HOLIDAYS

Karpathos, Konaki, Greece

Post Code: 85700

Phone: 0030 22450 23342

Fax: 0030 22450 23342

KASOS

KASSOS MARITIME & TOURIST AGENCY

Kasos, Kasos, Greece

Post Code: 85800

Phone: 0030 22450 41323

Fax: 0030 22450 41036

KEA

MELTEMI MARITIME AGENCY

Korissia, Korissia, Greece

Post Code: 84002

Phone: 0030 22880 21920-1

Fax: 0030 22880 21432

MOUZAKI AIKATERINI

Kea, Kea port, Greece

Post Code: 84002

Phone: 0030 22880 21920

Fax: 0030 22880 21920

KIMOLOS

KIMOLOS TRAVEL

Kimolos, Kimolos, Greece

Post Code: 84004

Phone: 0030 22870 51219

Fax: 0030 22870 51305

KOS, PORT

EXAS TRAVEL SERVICE

Kos, 10, Vas. Georgiou str, Kos 853 00, Greece

Post Code: 85300

Phone: 0030 22420 29900

Fax: 0030 22420 24864

EXAS TRAVEL SERVICE - PORT KIOSK

KOS, Kos Port, Kos 853 00, Greece

Post Code: 85300

Phone: 0030 22420 49470

Fax: 0030 22420 24864

KOUFONISIA

PRASINOS TRAVEL

Koufonissi, Koufonissi, Greece

Post Code: 84300

Phone: 0030 22850 71438

Fax: 0030 22850 74249

KYTHNOS

GONIDAKIS ANTONIOS

Kythnos, Merihas, Greece

Post Code: 84006

Phone: 0030 22810 32345

Fax: 0030 22810 32245

LEROS

LEROS TRAVEL

Leros, Lakki, Greece

Post Code: 85400

Phone: 0030 22470 24000

Fax: 0030 22470 28023

LIMNOS

PRAVLIS TRAVEL

Limnos, Port of Myrina, Parissidos Street 5, Greece

Post Code: 81400

Phone: 0030 22540 24617

Fax: 0030 22540 24446

MILOS

MILOS TRAVEL

Milos, Adamas Port, Greece

Post Code: 84801

Phone: 0030 22870 22000

Fax: 0030 22870 22688

PATMOS

ASTORIA TRAVEL

Patmos, Skala, Greece

Post Code: 85500

Phone: 0030 22470 31205

Fax: .

PATRA

ANEK PATRA PORT KIOSK

Patra, New Terminal Station, South Patras Port , Greece

Post Code: 26100

Phone: 0030 2610 343655

Fax: 0030 2610 365533

EUROLINE

Patras, Akti Dimaion 55, Greece

Post Code: 26333

Phone: 0030 2610 365533

Fax: 0030 2610 342672

RHODES

RODOS FERRIES SERVICES/SKEVOS TRAVEL

Rodos, 111, Amerikis Str., Greece

Post Code: 85100

Phone: 0030 22410 22461

Fax: 0030 22410 22354

RODOS FERRIES SERVICES/SKEVOS TRAVEL - PORT OFFICE

Rodos, Akantia port, Greece

Post Code: 85100

Phone: 0030 22410 22461

Fax: 0030 22410 22354

SAMOS, KARLOVASSI

DIAKOGEORGIOU DIMITRIOS

Karlovasi, Port of Karlovasi, Greece

Post Code: 83200

Phone: 0030 22730 38031

Fax: 0030 22730 33695

SAMOS, VATHI

BY SHIP TRAVEL

Samos, Themistokli Sofouli 5, Vathy, Greece

Post Code: 83100

Phone: 0030 22730 22118

Fax: 0030 22730 80447

SANTORINI (THIRA)

PELICAN TRAVEL

Santorini, Main square of Fira, Greece

Post Code: 84700

Phone: 0030 22860 22220

Fax: 0030 22860 22570

PELICAN TRAVEL - HELLENIC SEAWAYS PORT KIOSK

Santorini, Port of Athinios (opposite of the ferry\'s departure point), Greece

Post Code: 84700

Phone: 0030 22860 22220

Fax: 0030 22860 22570

SCHINOUSSA

CENTRAL TRAVEL AGENCY

Shinoussa, Shinoussa, Greece

Post Code: 84300

Phone: 0030 22850 71175

Fax: 0030 22850 71176

SIKINOS

KOUNTOURIS TRAVEL

Sikinos, Alopronoia, on the port of Sikinos , Greece

Post Code: 84010

Phone: 0030 22860 51232

Fax: 0030 22860 51168

SYMI, PORT

SYMI TOURS TOURIST AND TRAVEL AGENCY

Symi, Ypolohagou Menikidi, Paralia, Greece

Post Code: 85600

Phone: 0030 22460 71307

Fax: 0030 22460 70011

SYROS

VASSILIKOS

Syros, 10, Akti S. Papagou Str, Greece

Post Code: 84100

Phone: 0030 22810 84444

Fax: 0030 22810 86523

TINOS

MALLIARIS TRAVEL

Tinos, Pantanassis Square, Greece

Post Code: 84200

Phone: 0030 22830 24241

Fax: 0030 22830 24243

ITALY, ANCONA

ANEK ANCONA CENTRAL AGENCY

Ancona, Via XXIX Settembre 2/o / Piazza della Repubblica N.1, Italy

Post Code: 60122

Phone: 0039 07120 72346

Fax: 0039 07120 77904

ANEK ANCONA PORT AGENCY

Ancona, Nuova Stazione Marittima di Ancona, Via Einaudi 1, box no.4, Italy

Phone: 0039 07120 72275

Fax: 0039 07120 76387

ITALY, VENICE

ANEK VENICE CENTRAL OFFICE

Fusina, Venice, Fusina Ferry Terminal, Via dell Elettronica, Italy

Post Code: 30176

Phone: 0039 04152 86522

Fax: 0039 04124 19247

Policy of the company

Cancellation Policy

Tickets may be cancelled or changed by the travel agency that issued them or at the competent port offices and head ticket offices of AEGEON PELAGOS.

High Season (16/12/22-08/01/23, 24/02/23, 27/02/23, 07/04/23-23/04/23, 01/06/23, 02/06/23, 05/06/23, 23/06/23-03/09/23):
- Up to 14 days before departure date: the tickets are 100% refundable or can be turned to open tickets.
- Up to 7 days before departure date: the tickets are 75% refundable or can be turned to open tickets.
- Up to 2 hours before departure: the tickets are 50% refundable or can be turned to open tickets.
- From 2 hours until the departure time: the tickets are 50% refundable and cannot be turned to open tickets.
- The company has no obligation to refund the tickets in case the cancellation is made during the last 2 hours before the departure or if passengers miss the trip.

For all other periods:
- Up to 1 hour before departure: the tickets are 100% refundable or can be turned to open tickets.
- From 1 hour until the departure time: the tickets are 50% refundable and cannot be turned to open tickets.
- The company has no obligation to refund the tickets in case the cancellations are made after the departure or if passengers miss the trip.

Passengers ticket conditions

Approved by the Hellenic Ministry of Mercantile Marine
The ticket is issued in the passengers name, is personal and non-transferable. It is valid only for the class and the trip for which it was issued.
The fare does not include catering.
Passengers should be at the embarkation area of the ship one (1) hour before departure. If the passenger is not in time for sailing, he/she is not entitled to a refund of the fare.
Children up to 4 years old travel free of charge and are not entitled to bed, while children over 4 and up to 10 years old pay a reduced fare and are entitled to bed.
The bearer of a full ticket is allowed to carry free of charge luggage up to 40 kilos or 1 cubic meter.
In case of loss of the ticket, it will not be replaced nor the fare will be refunded. The shipping company is not responsible for any damage or loss of the passengers luggage that is under the personal care of him/her during the trip.
Jewelry, money and valuable objects may be delivered to the ships accounting office for safekeeping.
The shipping company will not be responsible for any delay in sailing, deviation and not keeping normal route, due to bad weather conditions or orders of the Ministry of Mercantile Marine or the Harbor Authorities or due to force major.
It is forbidden to the passengers to carry explosives, inflammable, incendiary and dangerous in general materials.
The passengers are responsible for the observance of the Harbor, Sanitary and Custom regulations. The passengers should comply with the captains and the crew orders regarding the maintenance of order and the safety of the ship.
The passenger should address any complaint during the trip to the ships captain or first mate and after the arrival, to the shipping company or to the Harbor Authorities.
If for any reason the travel is cancelled due to the ships responsibility, the fare is refunded without any further obligation of the shipping company towards the passenger.
The shipping company has the right, after approval of the Ministry of Mercantile Marine, to replace the vessel for which the ticket was issued with another vessel.

Vehicle transport receipt conditions

Approved by the Hellenic Ministry of Mercantile Marine
The drivers are obligated to load and unload their vehicle.
The vehicles should be at the waiting for shipment area one (1) hour before departure and in any case on the time prescribed by the Port Regulation in force.
The driver is not entitled to refund of the fare if he is not in time for sailing, while if he states before sailing his intention not to ship his vehicle, he is entitled to a refund of half of the fare.
In case of loss of vehicle transport receipt, the fare is not refunded.
The vehicles passengers have to get out of them before their shipment aboard.
The passengers should carry with them objects that they need during the travel. After sailing the entrance to the vehicle station is forbidden.
The transportation of explosives, incendiary and dangerous in general materials is forbidden. The priority order is determined by the Port Regulations of each Harbor Authorities, where the vehicles are shipped.

Offices

Aegeon Pelagos Central Office

Karamanli Ave, 70
Post Code: 73100
E-mail: customerservice@anek.gr
Website: http://www.anek.gr
View on map

ATHENS, PIRAEUS

ANEK PIRAEUS CENTRAL AGENCY

Piraeus, 24 Akti Kondili Str., Greece
Post Code: 18545
Phone: 0030 210 4197510
Fax: 0030 210 4114101

ANEK PIRAEUS PORT KIOSK

Piraeus, Inside Gate E3 of Piraeus port, Greece
Phone: 0030 210 4197510
Fax: 0030 210 4114101

ATHENS, LAVRIO

VASILIS PATSAVOURAS

Lavrio, New Port 19, Greece
Post Code: 19500
Phone: 0030 2292069380
Fax: 0030 2292060320

AMORGOS, AEGIALI

NAFTILOS-EL. VEKRIS

Amorgos, Port of Aegiali, Greece
Post Code: 84008
Phone: 0030 22850 73032
Fax: 0030 22850 73231

AMORGOS, KATAPOLA

THEOLOGITOU ZOI

Katapola, Katapola, Amorgos , Greece
Post Code: 84008
Phone: 0030 22850 71256
Fax: 0030 22850 74119

ANAFI

ANAFI TRAVEL - ROUSSOU TRAVEL

Anafi, Anafi port, Greece
Post Code: 84009
Phone: 0030 22860 61408
Fax: 0030 22860 61300

ANDROS

ANNA STYLIANOU-PORTO ANDROS

Andros, Gavrio, Greece
Post Code: 84500
Phone: 0030 22820 71542
Fax: 0030 22820 29277

CHALKI

CHALKI TOURS

Chalki, Chalki, Greece
Post Code: 85110
Phone: 0030 22460 45281
Fax: 0030 22460 45219

CHIOS, PORT

TRIAINA SHIPPING AGENCIES

Chios, 10 Neorion Str., Greece
Post Code: 82100
Phone: 0030 22710 29292
Fax: 0030 22710 22810

CORFU

MANCAN TRAVEL

Corfu, 6, Ethn. Antistaseos Str., New Port, Greece
Post Code: 49100
Phone: 0030 26610 24503-4
Fax: 0030 26610 36935

CRETE, CHANIA

ANEK CHANIA CENTRAL AGENCY

Chania, Sof. Venizelos square, Greece
Post Code: 73134
Phone: 0030 28210 27500
Fax: 0030 28210 27505

ANEK SOUDA AGENCY

Souda-Chania, Ethnarchou Venizelou 55, Souda, Greece
Post Code: 73134
Phone: 0030 28210 80050
Fax: 0030 28210 80051

CRETE, HERAKLION

ANEK HERAKLION CENTRAL AGENCY

Heraklio, 11 Dimokratias Ave., Greece
Post Code: 71306
Phone: 0030 281022 2481-2
Fax: 0030 2810 346379

ANEK HERAKLION PORT KIOSK

Heraklio, Inside the Passengers Hall on Heraklion port, Greece
Post Code: 71306
Phone: 0030 281022 2481-2
Fax: 0030 2810 346379

CRETE, SITIA

SITIAN HOLIDAYS

Sitia, 83 V. Kornarou Str., Greece
Post Code: 72300
Phone: 0030 28430 28555
Fax: 0030 28430 22492

SITIAN HOLIDAYS - Port Kiosk

Sitia, On the port of Sitia, Greece
Post Code: 72300
Phone: 0030 28430 28555
Fax: 0030 28430 22492

DONOUSSA

SIGALAS TRAVEL

Donoussa, Port of Donoussa, Greece
Post Code: 84300
Phone: 0030 22850 51570
Fax: 0030 22850 51607

FOLEGANDROS

DIAPLOUS TRAVEL

Folegandros, Punta Square, Folegandros, Greece
Post Code: 84011
Phone: 0030 22860 41158
Fax: 0030 22860 41159

IGOUMENITSA

ANEK IGOUMENITSA PORT KIOSK

Igoumenitsa, Inside the New Terminal Station on Igoumenitsa port, Greece
Phone: 0030 26650 25934
Fax: 0030 26650 28705

IKARIA, EVDILOS

ROUSTAS TRAVEL

Ikaria, Evdilos Ikaria, Greece
Post Code: 83300
Phone: 0030 22750 22441
Fax: 0030 22750 32923

IOS

ACTEON TRAVEL

Ios, Port of Ios, Greece
Post Code: 84001
Phone: 0030 22860 91343
Fax: 0030 22860 91088

IRAKLIA

GAVALAS EVANGELOS

Iraklia, Port of Iraklia, Greece
Post Code: 84300
Phone: 0030 22850 71539
Fax: 0030 22850 71561

KALYMNOS

KOUREMETI SOFIA

Kalymnos, Papamihail Sqr, Agios Nikolaos, Greece
Post Code: 85200
Phone: 0030 22430 23700
Fax: 0030 22430 28651

KARPATHOS, DIAFANI

ORFANOS TRAVEL

Karpathos, Diafani, Greece
Post Code: 85700
Phone: 0030 22450 51410
Fax: 0030 22450 51316

KARPATHOS, PORT

POSSI TRAVEL - HOLIDAYS

Karpathos, Konaki, Greece
Post Code: 85700
Phone: 0030 22450 23342
Fax: 0030 22450 23342

KASOS

KASSOS MARITIME & TOURIST AGENCY

Kasos, Kasos, Greece
Post Code: 85800
Phone: 0030 22450 41323
Fax: 0030 22450 41036

KEA

MELTEMI MARITIME AGENCY

Korissia, Korissia, Greece
Post Code: 84002
Phone: 0030 22880 21920-1
Fax: 0030 22880 21432

MOUZAKI AIKATERINI

Kea, Kea port, Greece
Post Code: 84002
Phone: 0030 22880 21920
Fax: 0030 22880 21920

KIMOLOS

KIMOLOS TRAVEL

Kimolos, Kimolos, Greece
Post Code: 84004
Phone: 0030 22870 51219
Fax: 0030 22870 51305

KOS, PORT

EXAS TRAVEL SERVICE

Kos, 10, Vas. Georgiou str, Kos 853 00, Greece
Post Code: 85300
Phone: 0030 22420 29900
Fax: 0030 22420 24864

EXAS TRAVEL SERVICE - PORT KIOSK

KOS, Kos Port, Kos 853 00, Greece
Post Code: 85300
Phone: 0030 22420 49470
Fax: 0030 22420 24864

KOUFONISIA

PRASINOS TRAVEL

Koufonissi, Koufonissi, Greece
Post Code: 84300
Phone: 0030 22850 71438
Fax: 0030 22850 74249

KYTHNOS

GONIDAKIS ANTONIOS

Kythnos, Merihas, Greece
Post Code: 84006
Phone: 0030 22810 32345
Fax: 0030 22810 32245

LEROS

LEROS TRAVEL

Leros, Lakki, Greece
Post Code: 85400
Phone: 0030 22470 24000
Fax: 0030 22470 28023

LIMNOS

PRAVLIS TRAVEL

Limnos, Port of Myrina, Parissidos Street 5, Greece
Post Code: 81400
Phone: 0030 22540 24617
Fax: 0030 22540 24446

MILOS

MILOS TRAVEL

Milos, Adamas Port, Greece
Post Code: 84801
Phone: 0030 22870 22000
Fax: 0030 22870 22688

PATMOS

ASTORIA TRAVEL

Patmos, Skala, Greece
Post Code: 85500
Phone: 0030 22470 31205
Fax: .

PATRA

ANEK PATRA PORT KIOSK

Patra, New Terminal Station, South Patras Port , Greece
Post Code: 26100
Phone: 0030 2610 343655
Fax: 0030 2610 365533

EUROLINE

Patras, Akti Dimaion 55, Greece
Post Code: 26333
Phone: 0030 2610 365533
Fax: 0030 2610 342672

RHODES

RODOS FERRIES SERVICES/SKEVOS TRAVEL

Rodos, 111, Amerikis Str., Greece
Post Code: 85100
Phone: 0030 22410 22461
Fax: 0030 22410 22354

RODOS FERRIES SERVICES/SKEVOS TRAVEL - PORT OFFICE

Rodos, Akantia port, Greece
Post Code: 85100
Phone: 0030 22410 22461
Fax: 0030 22410 22354

SAMOS, KARLOVASSI

DIAKOGEORGIOU DIMITRIOS

Karlovasi, Port of Karlovasi, Greece
Post Code: 83200
Phone: 0030 22730 38031
Fax: 0030 22730 33695

SAMOS, VATHI

BY SHIP TRAVEL

Samos, Themistokli Sofouli 5, Vathy, Greece
Post Code: 83100
Phone: 0030 22730 22118
Fax: 0030 22730 80447

SANTORINI (THIRA)

PELICAN TRAVEL

Santorini, Main square of Fira, Greece
Post Code: 84700
Phone: 0030 22860 22220
Fax: 0030 22860 22570

PELICAN TRAVEL - HELLENIC SEAWAYS PORT KIOSK

Santorini, Port of Athinios (opposite of the ferry\'s departure point), Greece
Post Code: 84700
Phone: 0030 22860 22220
Fax: 0030 22860 22570

SCHINOUSSA

CENTRAL TRAVEL AGENCY

Shinoussa, Shinoussa, Greece
Post Code: 84300
Phone: 0030 22850 71175
Fax: 0030 22850 71176

SIKINOS

KOUNTOURIS TRAVEL

Sikinos, Alopronoia, on the port of Sikinos , Greece
Post Code: 84010
Phone: 0030 22860 51232
Fax: 0030 22860 51168

SYMI, PORT

SYMI TOURS TOURIST AND TRAVEL AGENCY

Symi, Ypolohagou Menikidi, Paralia, Greece
Post Code: 85600
Phone: 0030 22460 71307
Fax: 0030 22460 70011

SYROS

VASSILIKOS

Syros, 10, Akti S. Papagou Str, Greece
Post Code: 84100
Phone: 0030 22810 84444
Fax: 0030 22810 86523

TINOS

MALLIARIS TRAVEL

Tinos, Pantanassis Square, Greece
Post Code: 84200
Phone: 0030 22830 24241
Fax: 0030 22830 24243

ITALY, ANCONA

ANEK ANCONA CENTRAL AGENCY

Ancona, Via XXIX Settembre 2/o / Piazza della Repubblica N.1, Italy
Post Code: 60122
Phone: 0039 07120 72346
Fax: 0039 07120 77904

ANEK ANCONA PORT AGENCY

Ancona, Nuova Stazione Marittima di Ancona, Via Einaudi 1, box no.4, Italy
Phone: 0039 07120 72275
Fax: 0039 07120 76387

ITALY, VENICE

ANEK VENICE CENTRAL OFFICE

Fusina, Venice, Fusina Ferry Terminal, Via dell Elettronica, Italy
Post Code: 30176
Phone: 0039 04152 86522
Fax: 0039 04124 19247
Policies

Policy of the company

Cancellation Policy

Tickets may be cancelled or changed by the travel agency that issued them or at the competent port offices and head ticket offices of AEGEON PELAGOS.

High Season (16/12/22-08/01/23, 24/02/23, 27/02/23, 07/04/23-23/04/23, 01/06/23, 02/06/23, 05/06/23, 23/06/23-03/09/23):
- Up to 14 days before departure date: the tickets are 100% refundable or can be turned to open tickets.
- Up to 7 days before departure date: the tickets are 75% refundable or can be turned to open tickets.
- Up to 2 hours before departure: the tickets are 50% refundable or can be turned to open tickets.
- From 2 hours until the departure time: the tickets are 50% refundable and cannot be turned to open tickets.
- The company has no obligation to refund the tickets in case the cancellation is made during the last 2 hours before the departure or if passengers miss the trip.

For all other periods:
- Up to 1 hour before departure: the tickets are 100% refundable or can be turned to open tickets.
- From 1 hour until the departure time: the tickets are 50% refundable and cannot be turned to open tickets.
- The company has no obligation to refund the tickets in case the cancellations are made after the departure or if passengers miss the trip.

Passengers ticket conditions

Approved by the Hellenic Ministry of Mercantile Marine
The ticket is issued in the passengers name, is personal and non-transferable. It is valid only for the class and the trip for which it was issued.
The fare does not include catering.
Passengers should be at the embarkation area of the ship one (1) hour before departure. If the passenger is not in time for sailing, he/she is not entitled to a refund of the fare.
Children up to 4 years old travel free of charge and are not entitled to bed, while children over 4 and up to 10 years old pay a reduced fare and are entitled to bed.
The bearer of a full ticket is allowed to carry free of charge luggage up to 40 kilos or 1 cubic meter.
In case of loss of the ticket, it will not be replaced nor the fare will be refunded. The shipping company is not responsible for any damage or loss of the passengers luggage that is under the personal care of him/her during the trip.
Jewelry, money and valuable objects may be delivered to the ships accounting office for safekeeping.
The shipping company will not be responsible for any delay in sailing, deviation and not keeping normal route, due to bad weather conditions or orders of the Ministry of Mercantile Marine or the Harbor Authorities or due to force major.
It is forbidden to the passengers to carry explosives, inflammable, incendiary and dangerous in general materials.
The passengers are responsible for the observance of the Harbor, Sanitary and Custom regulations. The passengers should comply with the captains and the crew orders regarding the maintenance of order and the safety of the ship.
The passenger should address any complaint during the trip to the ships captain or first mate and after the arrival, to the shipping company or to the Harbor Authorities.
If for any reason the travel is cancelled due to the ships responsibility, the fare is refunded without any further obligation of the shipping company towards the passenger.
The shipping company has the right, after approval of the Ministry of Mercantile Marine, to replace the vessel for which the ticket was issued with another vessel.

Vehicle transport receipt conditions

Approved by the Hellenic Ministry of Mercantile Marine
The drivers are obligated to load and unload their vehicle.
The vehicles should be at the waiting for shipment area one (1) hour before departure and in any case on the time prescribed by the Port Regulation in force.
The driver is not entitled to refund of the fare if he is not in time for sailing, while if he states before sailing his intention not to ship his vehicle, he is entitled to a refund of half of the fare.
In case of loss of vehicle transport receipt, the fare is not refunded.
The vehicles passengers have to get out of them before their shipment aboard.
The passengers should carry with them objects that they need during the travel. After sailing the entrance to the vehicle station is forbidden.
The transportation of explosives, incendiary and dangerous in general materials is forbidden. The priority order is determined by the Port Regulations of each Harbor Authorities, where the vehicles are shipped.

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Reviews

Aegeon Pelagos is rated 3.6 stars based on 7 users reviews.

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Eugeniasaid on2023-07-11

Good trip

We travelled with Ionion Pelagos from Astakos to Sami, from Sami to Ithaca and back. We had a smooth ride, the ascent and descent was very well directed and fast. The ship is quite clean, the staff friendly.
Juliasaid on2021-09-29

Aegeon Pelagos

My first experience with this company was when i bought a ticket from Rhodes-Santorini. I wasn't allowed to board the ferry because i didn't have the rapid test. But the company helped me to change the ticket for free. The second ferry was late for 2 hours. Next trip was when I travelled from Santorini to Piraeus.I did the rapid test and filled in the form to be able to board this ferry WHICH nobody checked! Means wasted the money and time. The ferry was delayed for 1.5 hours. I had to pay extra money for printing the ticket.
Clarasaid on2020-09-24

Really bad

No information at Piraeus Port concerning the boat. Every agency was closed (it was written on the email to arrive 1hour before the boat leaves to print the ticket in an agency.) At 7am no agency was opened at all no one was able to print our tickets and staff from the port and boat were unpleasant. The guy of the boat crew member did not want us to go on the ferry trip because we did not have tickets printed. He did not want to know anything about the confirmation of payment!!! Luckily another person of the crew staff did not agree with him, argued and the first guy finally printed our tickets in 30 seconds !!!
Volodirsaid on2019-10-21

Great

[Translated from Russian]
This is my sea voyage. I really enjoyed the service on the ship. The staff is very conscientious and polite. The bar serves delicious coffee and frape. I recommend this company to everyone.

[Original text]
это мое морское путешествие. Мне очень понравилось обслуживание на корабле. Персонал работает очень добросовестно и вежливо. В баре готовят очень вкусный кофе и Фрапе . Всем рекомендую данную компанию.
Teejaysaid on2018-04-16

Smooth ride from Fira to Heraklion

The ferry ride overall was smooth and without incident, however the departure time was delayed from 4am to 7pm that same day. So we spent one less day in a particular destination than we were supposed to. Luckily we didn't have prepaid plans that were lost, but it was still an inconvenience. Prices for food and drink were reasonable and the cabin was better than we expected.
Palomasaid on2013-08-07

All was fantastic

I booked a cabin for two people for the night travel from Rhodes to Heraklion. All was fantastic! Thanks to this efficient company and to its staff.
Dsk2012said on2012-06-05

All good except...

We took a ship from Rhodos to Santorini,operated by AEGEON PELAGOS, which was really good except for the reception and the treatment from two staffs, who were rude when I tried return a Wi-Fi voucher which was not working, this also happend with many others customers. Fortunately one of the staffs from the main office, inside the ship, solved the problem and I got the money back.

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